March 16, 2018
The Agile NOC'er (Part 2)
The experience of introducing agile practices into a reactive Operations team (part 2) In part 1, I described the challenges of integrating Agile practices into a dispersed, reactive Operations team, and the general strategies we were “hoping” would come some way to meeting those challenges.
Well, three months down the track it is time for an honest retrospective on how we fared.
Here’s a quick revisit from part 1, summarising the strategies we focused on to solve some of the particular challenges we face:
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